Cancellation Policy
Effective Date: 08/21/2025 Last updated: 08/21/2025At MedFusion Wellness (“MedFusion,” “we,” “us,” or “our”), we value your time and ours. To ensure we can accommodate all clients fairly, we have implemented the following cancellation policy.
Appointments must be canceled at least 24 hours prior to the scheduled time. Cancellations made less than 24 hours in advance will be charged 25% of the total service amount.
1) How to Cancel
- Appointments can be canceled by phone at 512-221-2130.
- You may also cancel through our online booking system (Mindbody) when available.
- Please provide your full name and appointment details when canceling.
2) Late Arrivals & No-Shows
- Late arrivals may receive a shortened session to avoid impacting other clients.
- No-shows (failure to attend without notice) are treated as same-day cancellations and subject to the 25% charge.
3) Exceptions
We understand emergencies happen. Exceptions to this policy may be made on a case-by-case basis at the discretion of MedFusion Wellness management.
4) Payment of Fees
Cancellation charges (25% of the scheduled service total) w